Opening Hours

Please be aware that the doors to the surgery are closed at 6pm 

Telephone calls can be made to the surgery until 6:30pm when the surgery transfers to out of hours.

*Late evening - pre-booked appointments are available with a GP, Practice Nurse or HCA. Please note that these late days may be changed due to moveable Bank Holidays such as Christmas/Boxing Day and New Year.  If you require medical assistance between 6.30pm and 8.00am (Monday to Friday or any time over a weekend or a bank holiday) please phone NHS 111.

NHS 111 Protected Learning Afternoons

Please note that the surgery will be closed on some Thursday afternoons.  This is to allow both GP's and Nurses time to attend protected learning afternoons to update on clinical issues and medical education.

Historically the surgery has remained open on these afternoons to allow patients access to reception to book appointments, collect results or prescriptions.  However, the surgery will now close in line with all the other practices in Shepway to allow all staff to attend training sessions.

The surgery will be closed from 1.00pm on the following afternoons:

• Thursday 24 January 2019
• Thursday 28th February 2019
• Thursday 21st March 2019
• Thursday 23rd May 2019
• Thursday 13th June 2019
• Thursday 18th July 2019
• Thursday 19th September
• Thursday 31st October
• Thursday 28th November 2019

The telephones will be transferred over to the out of hours NHS 111 system from 12.30pm - this means that any medical problem that requires urgent attention will be triaged by NHS 111 as it would be outside of practice hours.

PLEASE NOTE THE SURGERY DOORS MAY STILL BE OPEN ON THESE AFTERNOONS TO ALLOW ACCESS FOR PATIENTS ATTENDING THE MINOR ILLNESS HUB SERVICE.