Your COVID-19 Vaccination Appointment - Frequently Asked Questions

V2 – 19.01.21

Where will I be vaccinated?

The designated site for the Primary Care Network, as agreed by NHS England, is Oaklands Health Centre in Hythe.

The team at Oaklands are busy facilitating the vaccination service for the 7 Practices within our PCN. We are working closely with our local practices and staff are coming from all practices to support the programme.  We also continue to work in partnership with Age UK who are providing volunteers to support patients on the day.

What if I cannot attend my first appointment?

We strongly encourage patients to attend their first appointment.  If you are unable to attend then please call the practice

What if I cannot attend my second appointment?

In order to achieve maximum immunity, it is imperative that you attend your 2nd appointment.

PLEASE BE AWARE THAT THESE LINES WILL BE VERY BUSY AND WE ASK FOR YOUR PATIENCE WHEN CONTACTING US

Do I have a choice?

We hope our patients will want to be vaccinated but you can choose whether you are vaccinated or not. 

How do I prepare for my appointment?

  1. Come alone if possible.
  2. If you are able, please wear a face mask or face covering.
  3. It will help us if you wear clothing that gives easy access to your upper arm.
  4. We are trying to limit use of our toilets, so if possible, go before you leave home.
  5. Do not bring unnecessary bags or belongings into the building

What if I have symptoms of COVID-19?

Do not attend your appointment if you have any COVID-19 symptoms (temperature above normal, a new continuous cough, a loss or change to your sense of taste or smell). If you are able, cancel by calling 01303 235300.

How will you keep me safe while at my appointment?

During the vaccination delivery we will maintain the range of measures, including social distancing, we have in place to keep our staff and residents safe from COVID-19. Staff giving the vaccine will be wearing personal protective equipment and will abide by all our cleaning and disinfection requirements.

Will I be able to park?

There is no parking available on site although the library car park will be available to drop patients off.  There is a public car park across the canal that is less than a 5 minute walk.

If you have no mobility issues, we ask that you consider being driven/picked up by family member or anyone in your COVID-19 “bubble, walking or parking nearby.  

Departure

The vaccine guidance specifies that patients need to be observed for 15 minutes post vaccination.  Once this is completed patients are able to leave.

How long will I wait?

We are working as quickly as we possibly can but are also mindful of social distancing.  We have been able to keep queues to a minimum but please do come prepared for inclement weather.

To avoid long queues, you should aim to arrive at the building entrance no more than five minutes before your appointment time. When in the queue please maintain social distancing.

Whilst we aim to keep to schedule, we will give priority to those with a disability and invite them in on arrival (subject to capacity). This may mean a slight delay for some.

Will I be safe?

We are following all government advice to keep our patients and ourselves safe. We will be operating a one-way system through the building, with staff on hand to provide guidance and assistance.

I have a Carer for someone in this cohort, can they have the vaccine?

Unfortunately not. Carers will be recalled at a later date.

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