GP appointment? Don't need it? Cancel it!
We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it as this frees up an appointment for somebody else.
How to Cancel an Appointment
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
If you are cancelling please telephone us on 01303 235300 as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.
Patients who have opted into the text-messaging appointment reminder service are also able to cancel their appointments by replying to the text message.
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.
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